Wayfinding means all of the following: Knowing where you are, Knowing your destination, Following an effective route, Recognizing your destination, and, of course, Finding your way back.
When people cannot find their way we say they are disoriented. Since disorientation has negative consequences, both for users and the organizations that serve them, easy wayfinding benefits everyone.
There is no shortcut to achieving a successful wayfinding system. But Toldway can help your organization follow a logical, dependable path toward this goal as a result of wayfinding analysis, master planning, and implementation.
Toldway provides a systematic and comprehensive approach to information-gathering, painstaking attention to detail, and the ability to understand the particular requirements of your organization, its facilities, corporate culture, and customers.
An effective wayfinding system helps your customers avoid problems such as being late for appointments or meetings, missing destinations altogether, experiencing physical stress, and dealing with psychological stress (worry, fear about being late, frustration, anger).
Reasons to improve your facility’s wayfinding system include:
Helping customers easily find their way around
Delivering outstanding customer experience
Making customers feel respected and valued
Improving customer satisfaction and related scores
Keeping up with peer institutions and offering state-of-the-art services
Optimizing staff satisfaction and productivity
Improving your organization’s reputation
Toldway’s expert designers understand space relations in a public place, as well as, how to incorporate eye-catching design elements. While wayfinding provides clear and obvious direction, Toldway’s professional designs are what captures the eyes of visitors to make a lasting impression. Toldway employs experts in wayfinding solutions and consultation that help each client navigate permitting, design and planning to make each custom wayfinding program a success.
Wayfinding is the name given to the art and science, which allows us, put the right information in the right place at the right time, in order to provide the user with an easy journey through a possibly difficult environment. From the user’s point of view wayfinding should seem simple, but In order for this to happen we often have to solve a complex problem. A well judged sign system will help reassure those who find themselves in unfamiliar territory, and promote the efficient running of a facility. Traffic flow, user behavior, lift and stair locations, site and urban analysis all contribute to the development of the wayfinding structure and the sign type selected.
Since 1998, Toldway has proudly provided our clients with creative, industry leading designs. Your satisfaction is the primary goal of our team and our dedication and commitment to the work has contributed to our long-standing success. We strive to deliver quality work on time and in budget. We offer our clients outstanding service and keep up with the latest technologies to make sure we consistently deliver superior results. We partner with leading architects and designers to work with our clients throughout the process to create innovative designs. You’ll find that our staff is knowledgeable and able to offer solutions quickly to meet your needs.
Toldway can analyze and improve the wayfinding system in any type of facility, large or small, in any location, in HK, Mainland China, the US, Australia or Europe. Wayfinding planning and design principles are constant, while facility features, user needs, organization requirements, and corporate cultures differ from place to place. Toldway welcomes opportunities to consult with organizations/facilities in the following sectors:
Retail: shopping malls, department stores
Hospitality: hospitality centers, hotels, resorts
Offices: office buildings and complexes, banks
Urban & Regional Planning: cities and towns
Government: courts and judicial facilities, government buildings, military facilities
Transportation: airports, subways, train stations, public transit systems, transit stations
Cultural: concert halls, convention centers, entertainment venues, libraries, museums, theaters
Sports: aquatics facilities, fitness centers, sports facilities, stadiums and arenas
Education: colleges and universities, conference centers, schools
Healthcare: ambulatory care facilities, healthcare facilities, health systems, hospitals, medical centers, medical Office Buildings, nursing Homes, rehabilitation facilities
Parking: parking lots, structures, ramps, and garages
Recreational: hiking trails, historic sites and facilities, parks, recreational facilities, senior centers, sports and fitness centers, theme parks, visitor centers, zoos
Residential: apartment buildings and complexes, assisted-living facilities, condominiums, mixed-use developments, residential facilities, retirement centers, senior housing, subdivisions